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Appeals

Sometimes a parent gets it wrong: the bed was made, the door slammed in the wind. Appeals let a child ask for a second look at a rejected chore, a rejected reward claim or a penalty, with a few words saying why. A parent then overturns the decision or lets it stand, and the child sees the answer.

New in v7.1.0


Turning It On

TaskMate panel → Settings → Appeals → Let children appeal (appeals_enabled, off by default).


What Can Be Appealed

For 48 hours afterwards, a child can appeal:

Item Overturning it
A chore a parent rejected Pays the points the chore would have paid, as an Appeal: … transaction
A reward claim a parent rejected Approves the claim there and then, deducting the cost as a normal approval would
A penalty applied to them Undoes the penalty and closes any open make-it-right offer for it

Each item can be appealed once. A penalty the child has already earned back with its make-it-right chore can't be appealed, because it has been put right already. Wishlist redemptions keep their own decline flow and aren't appealable.

While appeals are on, TaskMate keeps every rejection for the appeal window, including ones without a reason. Rejections without a reason still never show on the card or in the activity feed.


The Child's Side

An appeal on the child card

The child card lists what can be appealed, for example "Make bed" was sent back (5), with an Appeal button. The child can add a message, then taps Send appeal. The card then shows Appeal sent, waiting for a grown-up, and for a day after the decision, whether it was accepted or turned down, with the parent's note.

Hide all of this on one card with show_appeals: false.


The Parent's Side

Parents get the Appeal submitted push, which is on by default like a help request. It only ever fires once appeals are switched on. The appeal also waits on TaskMate panel → Today → Appeals:

  • Uphold: nothing changes. You can add a note the child will see.
  • Overturn and pay / approve / refund: puts it right as in the table above, with an optional note.

Notifications

Type Audience Default
Appeal submitted appeal_submitted Parents On
Appeal decided appeal_decided The child Off

Events

Event Payload
taskmate_appeal_submitted appeal_id, child_id, child_name, kind (chore / reward / penalty), item_name, points, message, timestamp
taskmate_appeal_decided appeal_id, child_id, child_name, kind, item_name, points, overturned, note, timestamp

Both show on the child's event entity as Appeal submitted and Appeal decided.


Services

Service Fields Description
taskmate.appeal child_id, kind, target_id, message (optional) A child appeals one item from their appealable list. Goes through the same linked-child check as complete_chore
taskmate.decide_appeal appeal_id, overturn (true / false), note (optional) A parent decides it. Parent action

Sensor

Each child's entry in sensor.taskmate_overview's children attribute carries, while appeals are on:

  • appealable: what the child may appeal (kind, target_id, name, points).
  • appeals: their open appeals and the ones decided in the last day (id, kind, item_name, points, status of open / upheld / overturned, and note).